Keyleen Reyes

6
Nov

Aura Alliance appoints Jonathan Harris as new Chief Technology and Strategy Officer

AURA ALLIANCE TODAY ANNOUNCED JONATHAN HARRIS WILL JOIN FULL TIME AS CHIEF TECHNOLOGY AND STRATEGY OFFICER Aura Alliance today announced Jonathan Harris will join full time as Chief Technology and Strategy Officer. Harris will lead the global strategy and technology roadmap to support the company’s transformation from being an Avaya centric specialist to becoming a multi-vendor global alliance in the
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11
Jan

Aura Alliance iDASH Delivers First Mobile App for Monitoring Avaya Contact Centre on iOS and Android

Announced at the Aura Alliance Global Conference in November, the latest version of iDASH, the mobile monitoring application for Avaya CMS Contact Centre, is now available with an enhanced feature set and operability across both iOS and Android platforms.   By addressing the Android user base, iDASH meets an important requirement from contact centre managers operating in the rapidly growing
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10
Jan

Avaya Channel Strategy Receives Warm Reception at Aura Alliance Global Conference

Avaya’s new Global Head of Channel gets a positive reaction from the Aura Alliance members at Aura Alliance Annual Partner Conference

9
Jan

Enhanced Services Propel Aura Alliance to Success with another Major Multinational Contract

One of the USA’s largest pharmaceutical companies has awarded the Aura Alliance a major contract only weeks after the provider of Avaya global support services secured its biggest contract to date. This latest win extends a series of successes that coincide with the expansion of services and resources by the Alliance over the past 12 months.   This latest client,

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5
Jan

Zurich Insurance Contract Rewards Aura Alliance Expansion Programme

The Aura Alliance, an independent provider of global deployment and support services for Avaya communications, today confirmed contractual agreement with Zurich Insurance Group, one of the world’s largest insurance companies turning over £35 billion. The five-year contract involves technical support for the insurer’s Avaya telecommunications estate covering 170 countries.   The contract, won in partnership with BT Global Services, part

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1
Jan

New Features of Aura Alliance Collaboration Software extend financial return from existing Avaya/IBM communications infrastructure.

The Aura Alliance, the global provider of Avaya support and software development, has announced completion of a year-long development programme that delivers advanced productivity features and greatly increased return on investment from existing infrastructure based on Avaya communications and IBM Sametime/Notes platforms.   Launched two years ago, the Aura Alliance Client for IBM® Notes® and IBM® Sametime® takes the powerful

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