IAUG – The Aura Alliance in the spotlight at Avaya Engage Las Vegas! Avaya Engage 2017, which was held from 12-15th February in Las Vegas, was a great success! With 5,400 members in 40 countries, the International Avaya Users Group (IAUG) is the world’s largest Avaya user community, and Avaya Engage is THE place to be. The event gathers moreRead more

Aura Alliance connects with Avaya International Users at AVAYA ENGAGE 2016 With 5,400 members in 40 countries, the International Avaya Users Group ( IAUG) is the world’s largest Avaya user community and one of the largest networks for communications technology professionals. IAUG provides a voice for Avaya customers, wherever they are. Through Education, Advocacy and Networking, it provides a direct

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Announced at the Aura Alliance Global Conference in November, the latest version of iDASH, the mobile monitoring application for Avaya CMS Contact Centre, is now available with an enhanced feature set and operability across both iOS and Android platforms.   By addressing the Android user base, iDASH meets an important requirement from contact centre managers operating in the rapidly growingRead more

Pioneering member of the Aura Alliance, Telecraft E-Solutions PVT. Ltd. has won the award for Partner of the Year – India at the recent Avaya Partner Forum 2016, a two-day event celebrating the role of Avaya Connect channel partners, hosted at Atlantis the Palm, Dubai.   The event was attended by More than 2,000 Avaya channel partners from across the

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Avaya’s new Global Head of Channel gets a positive reaction from the Aura Alliance members at Aura Alliance Annual Partner Conference

One of the USA’s largest pharmaceutical companies has awarded the Aura Alliance a major contract only weeks after the provider of Avaya global support services secured its biggest contract to date. This latest win extends a series of successes that coincide with the expansion of services and resources by the Alliance over the past 12 months.   This latest client,

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