Taking care of your crital business communication globally
Unrivalled support- wherever you are
Maintaining today’s complex, feature-rich enterprise communication systems at optimum performance in a global scale is a business essential that requires specialist assistance. Global organisations depend on us to rapidly resolve problems and give informed advice around the clock.
We deliver the same high quality to your customers that they expect from you. Uniform SLAs – anywhere in the world – promote a consistent service experience, while our service can be tailored to suit local or central markets, as well as specific business models.
95% of all faults
are fixed remotely
Point of Access
Global Practice Monitoring
Centralised Network Operations Centre
The Aura Alliance Network Operational Centre (NOC) puts your business communications in safe hands. Enjoy direct access to qualified maintenance and installation engineers who are ready to help with a wide range of issues: including incident and problem management, fault resolution, orders, administration and other enquiries.