The Benefits
The Answer:
- Solid Contractual Membership and commitment between all members
- Consistent Service Levels & Pricing across multi-national installations MORE
- Reduced Risk of mistakes arising from loose working relationships
- Greater Efficiency & Lower Cost of working with joined-up, global teams
- Enhanced Support enabled by a holistic, centralised view of networks
- Global Coverage of more than 90 countries and rising MORE
- Assured Resources - high global coverage ensures skills availability
- Less Administration using a single point of contact
- Advanced Network Monitoring via the Converged Management Platform MORE
- Flexible Management - projects can be managed at a central or local level.
- Honest &Transparent Approach - assured by a contractually committed team
- Ease of Budgeting & Management - aided by uniform prices and service levels
- Avaya Connect - all members work to practices set by Avaya Connect
- Experience - Aura Alliance Management has over 20 years Avaya experience across more than 1000 deployments
- Streamlined Project Management from one contract and one contact
- Local and Central Support Teams managing technical enquiries and system incidents
- Service Delivery Managers provide both local and central reporting
- Account Managers offering customer support and telephone-based services
